Cult Beauty Website Review & Ratings + Cult Beauty Coupons
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Cult Beauty Website Review & Ratings + Cult Beauty Coupons

Cult Beauty: Products & Services

Cult Beauty is a United Kingdom-based online beauty and personal care product retailer, who specializes in selling make-up, skin care, hair care, bath and body, and fragrance products for both women and men.  They sell gift products within these genres, also.  Their site is packed with information from consumers, beauty experts, and other relevant people in the beauty industry.

 
Cult Beauty: Company Background

Cult Beauty can be reached by e-mail at .  They can be reached by phone by calling +44 (0) 8456 529 521 from 10 am to 6pm, GMT, Monday through Friday.  They are closed on the weekends, Sunday and Saturday. 

Product Order and Delivery Problem Information

Orders Arriving Damaged

  • Include details of any leaks, breakages, or signs in which the outer parcel has been tampered with.
  • Retain the product and packaging until the issue has been resolved.

Orders Arriving Incomplete

  • If an item is missing or you’ve received something other than you were expecting, make customer aware of the issue as soon as possible; attaching photographs if relevant.
  • For missing items, they will verify with the warehouse and arrange dispatch of the relevant product as quickly as possible.
  • If they sent you a product in error, e-mail a photograph showing what you’ve received (if possible) so they can make the appropriate arrangements.
Cult Beauty: Customer Feedback & Reviews

Fresh Beauty Blog is quite impressed with Cult Beauty and wrote this review on the online shop, "Cult Beauty could frankly give a masterclass in dealing with clientèle! With so many products on offer that I'd either never heard of before or didn't know where to find, I thought I'd e-mail and ask for a few samples. I gave some info on my skin type and the products I was interested in, and received a very helpful reply the same day. I also sent photos over to help the company find the right shade for me.  The next day, I received two sample pots of the Alison Raffaele Reality Base Foundation (in Skintone 1 and 2, RRP £35), two of the Face Atelier Ultra Foundation (in Porcelain and Ivory, RRP £32) and two sachets of Jouer Luminizing Moisture Tint (in Opal and Pearl, RRP £29).  The first two were £2 per (generous) sample pot, and the Jouer sachets were thrown in for free! The advisor I spoke with also gave her recommendations, and which shade she thought would be best for me - and she was right. I honestly could not have asked for better service; what's more, all of the foundations I received are absolutely fantastic - the site really lives up to its 'Cult' name!".

My Flash Diary also wrote a rave review concerning Cult Beauty that states, "The beauty website that is the talk of the town! You might have read my tweet to save the date for Beauty Online haven, Cult Beauty's pop up store or my interview with Cult Beauty ambassador, Olivia Inge… I recently popped into Cult Beauty's pop up store in Selfridges which showcased a few of their most popular products – each product is a must have & celeb fave (I left with a ton – look out for my faves in this month’s Beauty Buzz!), The pop up shop also had Beauty experts on hand to help you out with the products. The ambassadors (including Olivia Inge) and founders were also present. If you didn’t get the chance to visit the adorable pop up shop this weekend, no worries – check out Cultbeauty.co.uk!". 

Cult Beauty: Business Credibility & Trustworthiness

Cult Beauty has no Better Business Bureau profile nor do they have a profile with Stella Service.  However, they have a profile listed with Trust Pilot, who gives them 9.3 out of 10 stars based on 105 Trust Pilot user reviews and 2 reviews on Ciao.co.uk.  In addition, Reviewcentre has given Cult Beauty 4.9 out of 5 stars, according to reports, ratings, and reviews from consumers with Reviewcentre who have ordered from the company.   Further, 100% of consumers who have rated, reviewed, or left feedback about the beauty and personal care e-commerce site with Reviewcentre recommend the company for others to shop with!  Also,Cult Beauty has been given 5 stars by Shopsafe.co.uk.

Cult Beauty: Website Popularity & Google Ranking

Cultbeauty.co.uk has a global Alexa Traffic Rank of 147,387 as well as a global Quantcast Traffic Rank of 286,485 and a
Compete Traffic Rank of 716,213.  In addition, the site has a Google Page Rank of 4.  It has attained an Alexa Traffic Rank of 7,275 among users in the UK, where Alexa estimates that 54% of its audience is located.  Compared with the overall internet population, the site's audience tends to be female; it also appeals more to uneducated and highly educated users without children who are under the age of 35 and browse from work.

Cult Beauty: Social Media Presence

Cult Beauty maintains a Facebook page that has attained 3,391 likes.  They also have a Twitter profile in which they have tweeted 3,455 times.  They are following 935 other Twitter accounts and have 7,802 Twitter followers.  You can find Cult Beauty on Pinterest from which you can find 138 pins on 14 boards.  Cult Beauty has attained 20 likes and has 480 followers.  They are following 234 other  Pinterest profiles.

Cult Beauty: Website Security & Safety

Cultbeauty.co.uk has been assessed by Google Safe Browsing and the site is not currently listed as suspicious.  The reliable diagnostic tool has tested 12 pages on the beauty site over the past 90 days of which no pages resulted in malicious software being downloaded and/or  installed without user consent. The last time Google visited the site was on February 2, 2013.

Cult Beauty: Pricing & Packages

Cult Beauty charges a cost of £15 for a DuWop reverse lip liner, while Apothica charges $18.80 for the product, which is £13.90. L'oreal Paris Elnett Hairspray, Extra Strength can be purchased through Cult Beauty at a cost of £8.50, while the identical product costs £8.99 to purchase through Amazon UK.  

Cult Beauty offers a selection of samples for customers to choose three of when they make a purchase of £25 or more.  Cult Beauty also offer samples of Alison Raffaele and Face Atelier foundations. These samples are approximately 5 ml. and Cult Beauty charges £2 per pot, payable over the phone or via PayPal.  If you would prefer to pay by card, call them at +44 (0) 8456 529 521 between 10 am and 6 pm, GMT, otherwise they can send an invoice for the number of samples required, to the registered PayPal e-mail address your provide.

Cult Beauty: Shipping Rates & Policies

Cult Beauty has two worldwide shipping options; Standard Delivery and FedEx Express.

  • Shipping costs are determined by zone and a full breakdown can be found below.
  • They offer Saturday delivery for limited post codes within the United Kingdom.
  • You will have the opportunity to select your preferred delivery method as your proceed through checkout.
  • You can check the total order value (including postage & packaging costs) before you complete the transaction.
  • Standard Delivery is free , worldwide on all orders over £100.

Mainland UK

  • Standard Shipping - £3.95
    • 2-3 business days
  • FedEx Shipping - £7.95                   
    • 1-2 business days (excludes weekends and Bank Holidays)
  • Saturday - £15                 
    • Dedicated Saturday delivery - 9 am - 5 pm, provided your order is made by 2 pm the preceding Friday.

Non-Mainland UK

  • Standard Shipping - £3.95                    
    • 2 - 5 business days
  • FedEx Shipping - £30
    • 2 - 3 business days

Western Europe & North America

  • Standard Shipping - £4.95                    
    • 5 - 10 business days
  • FedEx Shipping - £15
    • 2 -3 business days

Middle East

  • Standard Shipping - £6.95                    
    • 5 -10 business days
  • FedEx Shipping - £25
    • 2 - 4 business days

Asia & Australasia

  • Standard Shipping - £6.95                    
    • 7 - 10 business days
  • FedEx Shipping - £30
    • 2 - 4 business days

Rest of the World

  • Standard Shipping - £6.95                    
    • 7 - 10 business days
  • FedEx Shipping  £30
    • 2 - 4 business days

Cult Beauty currently ships to the countries listed below.

Mainland UK

  • United Kingdom

Non-Mainland UK

  • Jersey
  • Guernsey
  • Isle of Man

North America

  • The United States
  • Canada

Western Europe

  • Andorra
  • Austria
  • Belgium
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Spain
  • Sweden
  • Switzerland

Middle East

  • Bahrain
  • Israel
  • Jordan
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia
  • The United Arab Emirates

Asia & Australasia

  • Australia
  • Brunei
  • China
  • Hong Kong
  • Japan
  • South Korea
  • Malaysia
  • New Zealand
  • Singapore
  • Taiwan
  • Thailand

The Rest of the World

  • Aland Islands
  • Anguilla
  • Bahamas
  • Barbados
  • Brazil
  • Cape Verde
  • Cayman Islands
  • Croatia
  • Estonia
  • Gibraltar
  • Hungary
  • India
  • Latvia
  • Lithuania
  • Maldives
  • Reunion
  • Romania
  • Russia
  • Slovakia
  • Slovenia
  • South Africa
  • Turkey
  • The Ukraine
  • Vatican City
  • Venezuela
Cult Beauty: Payment Methods Accepted

Cult Beauty accepts all major credit and debit cards.  Below is a list of accepted methods of payment.

Credit and Debit Cards

  • American Express
  • Mastercard
  • Visa & Visa Electron
  • Maestro

Other Payment Methods

  • PayPal

Other Payment Issues

  • If you place an order and realize you’ve forgotten something, the quickest solution is to place a separate order for the forgotten item and email customerservice@cultbeauty.co.uk, quoting both reference numbers.
  • Providing they're notified as soon as possible, they should be able to group both orders together and reimburse any excess shipping costs and credit it to your original form of payment.

Taxes and Duties

  • Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them.
  • Depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.
Cult Beauty: Returns, Refunds & Exchange Policy

If you’re dissatisfied with your purchase, Cult Beauty will offer a refund on all products returned to Cult Beauty within fourteen days of receipt, provided they are returned in their original packaging, unopened, and in unused condition.

  • Due to EU hygiene regulations Cult Beauty cannot refund, replacement, or exchange on items returned in non-sale-able condition.

For all returns, please send them via Cult Beauty Free Post service to the address listed below.

FREEPOST-RSSL-RAUB-YAHA
Cult Beauty, Ltd
Suite 5007
87 Kimber Road
London
SW18 4FS

Defective Items

  • If you purchase something and it arrives faulty, or exhibits a fault soon after the date of purchase, they offer a refund or exchange.
Cult Beauty: Product images & screenshots
Cult Beauty Coupons
Best Available Cult Beauty Coupon:
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